Parrot Playbox support

Try the free Tap a Ripple, Seeds, One by One or Little Music Room. Demonstrate first and let your bird choose whether to join in. There are also 16 free hands-on guides; you supply the materials. Free activities do not guarantee participation or touchscreen recognition for every bird.

Try your own finger first. Make sure the activity is open, not paused and the touchscreen responds. Recognition of a bird’s touch depends on the device and contact conditions. Never press a beak or foot against the screen or encourage more force. Stop when your bird withdraws or loses interest. Watching, listening or hands-on play are alternatives.

Hold the pause bar at the bottom, wait for it to light up, then keep the same finger down and slide all the way to the right. Use the return or exit control after pausing. You can practise in the play guide. Page-swiping gestures differ from controls inside interactive activities.

Check media volume, headphones and Bluetooth output, then the app’s main sound control and the activity’s sound switch. Start with a brief, quiet playback; do not keep raising the volume to attract your bird. If the problem continues, tell us whether bundled sounds and recordings are both affected and which audio output you use. Website demos are silent illustrations.

Microphone access is requested when you choose to record. Check this app’s microphone permission in system settings. Other activities remain available if you decline. Images and audio are imported from files you actively select. This release has no camera-based motion games.

Saved recordings, compositions, selected images and audio, favorites and play journals remain on your device. The app does not provide its own cloud sync. Delete content in the relevant feature, remove favorites or clear the journal. Resetting preferences does not erase all personal content. Uninstalling or clearing app data may remove it; system backups depend on your device settings. Keep your own copies of content that supports export.

Art Master includes 16 paintings. Art Master and Color Island do not save artwork or coloring progress. Local work-saving in sound activities is a separate feature.

There are 57 screen activities: 3 free and 54 across 6 paid theme packs. The 16 hands-on guides are separate. Each purchase unlocks the entire pack listed on its purchase page; other packs are sold separately. Packs are one-time, non-consumable purchases, not subscriptions. What Shall We Eat Today? belongs to Picnic by the Water.

The local price and currency on Apple’s purchase confirmation screen apply. This website does not take payments. A purchase covers the listed pack contents, without a promise of all future activities for free or a fixed update schedule.

Connect to the internet and use the Apple Account that made the original purchase. In the app’s Settings, open Purchases & Restore and choose Restore Purchases. A pending approval, cancellation or incomplete payment is not a completed purchase. If products do not load or restoring fails, record the message and contact support instead of paying repeatedly. Restoring purchases restores pack access, not recordings, images or journals from another device.

Use Apple’s purchase history or official problem-reporting service for transaction and refund requests. Apple decides refund eligibility. We will not ask for your Apple Account password or payment-card details.